Yext’s customer support evolves to meet and anticipate its clients’ needs

Yext’s customer support evolves to meet and anticipate its clients’ needs

Yext is a great example of using technology to anticipate and react to social network opportunities. Customer engagement is an essential capability to ensure timely response and effective brand management. This use case highlights how service excellence and automation drives growth. Zendesk is providing the innovation needed to earn customer satisfaction.

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